In an effort to better serve our members and prospective members, we have created several different email addresses that will help you connect with the CBA staff member best positioned to assist you as quickly as possible.

If you would like to speak with someone about….

  • …a current application for a credit bureau service through CBA’s Reporter (including Business Reporter and Rent Reporter) or Access (including TransUnion, Experian, ChexSystems, Nova Credit and Lexis Nexis) services, please email

For all other inquiries or requests for assistance, please email

Due to a high volume of emails, please expect a response within three business days.

  • tel: 202-730-9390 / fax: 202-350-9430 / 1701 K Street NW, Suite 1000 / Washington, DC 20006
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