CBA is currently accepting applications for the following positions:

OPERATIONS MANAGER

Credit Builders Alliance is seeking an experienced and high-performing professional for the newly created Operations Manager position within this entrepreneurial and high-impact organization. Reporting directly to the Executive Director, the Operations Manager will be responsible for building and sustaining CBA’s internal systems and structures to support the organization’s ability to achieve superior business outcomes.  Specifically, the Operations Manager will oversee all administrative, financial and operational activities of the organization, including grants management, IT and human resources.  This is an excellent opportunity for a talented and dynamic individual seeking to have an impact on an organization with a unique niche in the U.S. microfinance and financial services field.

Responsibilities:

• Ensure that CBA has excellent standard operating policies relevant to the organizational culture, including personnel, operational and financial policies that are accurately documented, routinely updated to reflect best practices, and implemented throughout the organization
• Manage and identify solutions to support IT, technology and other general office needs to ensure smooth operation
• Oversee processes to maintain all business licenses, insurance and corporate reporting
• Work regularly with external accountants who perform bookkeeping and payroll including overseeing allocation of organizational expenses, monthly reconciliations, personnel leave, expense reimbursements and creation of financial statements for management, board and funders
• Lead grant monitoring and reporting efforts including quarterly and annual reports to government, corporate and foundation funders
• Monitor budget performance, prepare for and manage the annual audit process
• Coordinate meetings of the Board of Directors and support CBA’s business and strategic planning processes
• Build and manage the human resources function, including ensuring that CBA maintains competitive employee benefits and supporting supervisors to coordinate the performance review process
• Coordinate likely office move; work with organizational leaders to identify and prioritize needs, find space and manage the moving process

For more information about the position and how to apply, click here.

INTERN

Location: Washington, D.C.

Position: Credit Builders Alliance (CBA) is seeking a highly motivated and organized individual to join our team as a paid Intern. This is a unique position within CBA that is focused on providing educational and experiential opportunities for bright, entrepreneurial young professionals. This position requires a minimum three month commitment. Both full- and part-time applications will be considered. 

About CBA: The mission of the Credit Builders Alliance is “to help low and moderate income individuals currently served by non-traditional financial and asset building institutions build their credit and access conventional financing.” Founded in 2006, CBA addresses the staggering fact that in today’s credit-dependent economy some 40% of American adults have no access to affordable bank credit. CBA is a nonprofit social enterprise that serves as the vital bridge between the large credit bureaus and the local community development organizations who work one on one to help their low and moderate income clients build credit as a financial asset. We are focused on increasing the transparency of the U.S. credit system and ensuring that its benefits are available to underserved groups and communities. Our growing membership - a nationwide network of U.S. nonprofit organizations - includes over 200 nonprofit organizations that provide microfinance services and financial education to underbanked consumers in rural and urban communities across the country.

Responsibilities:

• Provide support to CBA’s program and administrative teams, including:
  • CBA Reporter—a one-stop shop providing assistance and ongoing technical support to 200 U.S. community lenders reporting loan portfolio data via CBA to major credit bureaus to build their clients’ credit
  • CBA Access—a low-cost resource for accessing consumer and business credit reports provided to credentialed community development organizations offering financial and credit education to low- and moderate-income individuals and entrepreneurs
  • CBA Knowledge Sharing— online toolkit, webinars, workshops and on-site trainings for nonprofits across the country through sharing best practices focused on service delivery to low-income and underbanked families
• Research emerging trends in the credit industry and other topics relating to financial services within the context of CBA’s mission and service model
• Support the Knowledge Sharing and Relationship teams on projects and research
• Organize logistics for CBA’s attendance at numerous conference, including preparing exhibit booth materials, coordinating room setup for presentations, and communicating with hosts as needed
• Evaluate overall efficacy of CBA’s website, identify areas for improvement, and work with the Communications Intern to facilitate changes and ensure that all information is concise and updated
• Support implementation of a centralized Cloud file sharing system for CBA, including finalizing file structure, consolidating files, and uploading documents
• Other duties as assigned

Qualifications:

• Bachelor’s degree acquired or currently attending college
• Minimum of 1-2 years of experience providing administrative support in an office setting, preferably with nonprofits
• Excellent verbal and written communication skills
• Ability to thrive in a highly collaborative environment and participate in a team-based planning process
• A highly organized self-starter capable of working independently and proactively and able to anticipate needs to complete assignments
• Ability to handle multiple complex projects simultaneously while responding to rapidly changing needs and priorities
• Desire to engage in mission-driven work
• Community development and/or knowledge of financial services a plus
• Experience with MS office (Word, Outlook, PowerPoint, Excel)
• Strong interest in the content of CBA’s work and commitment to the values and vision of Credit Builders Alliance

Compensation:

This is a paid internship position.

How to Apply:

Interested candidates should send a resume and cover letter plus two writing samples to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . No phone calls, please.

VOLUNTEER/INTERN

We are always looking for individuals to volunteer or intern at CBA. CBA provides educational opportunities for business, law, social work and other interested students at graduate and undergraduate levels. Students learn credit building, micro-enterprise and homeownership strategies, and assist staff with research and special projects. We create projects for our volunteers and interns that are interesting and that use their valuable skills and experiences as much as possible.

If you are seeking a position as a volunteer intern, please submit your resume and a short letter explaining how you heard about CBA, your interest in working with CBA, characteristics or skills you possess you would like to share with CBA, and what you would like to gain or do through CBA. Interns must commit to a minimum of 15 hours per week and a minimum of 200 hours.

Please submit your resume and cover letter to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .